Privacy Policy - Flat Clearance Brixton

At Flat Clearance Brixton, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our services. By engaging with us, you agree to the practices described herein.

Information We Collect

We may collect various types of information to provide and improve our services to you:

Personal Identification Information: Name, email address, phone number, and postal address.
Property Details: Information about the property you wish to clear, including location, size, and specific requirements.
Payment Information: Billing details necessary to process your transactions securely.
Usage Data: Information on how you interact with our website and services, such as IP address, browser type, and pages visited.

How We Use Your Information

We utilize the collected data for various purposes:

Service Provision: To deliver the flat clearance services you request efficiently.
Communication: To respond to your inquiries, provide updates, and share relevant information about our services.
Improvement: To analyze usage patterns and enhance the functionality and user experience of our services.
Marketing: With your consent, to send promotional materials and offers that may interest you.

Data Protection and Security

Your data security is paramount to us. We implement a variety of security measures to maintain the safety of your personal information:

Encryption: All sensitive information is encrypted during transmission and storage.
Access Control: Only authorized personnel have access to your personal data.
Regular Audits: We conduct periodic reviews of our security practices to identify and address potential vulnerabilities.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

Service Providers: Trusted partners who assist us in operating our business and providing services to you, under strict confidentiality agreements.
Legal Requirements: When required by law, regulation, or legal process to protect our rights, safety, or property, or that of our users.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.

Your Rights and Choices

You have control over your personal information and can exercise the following rights:

Access: Request a copy of the personal data we hold about you.
Rectification: Ask us to correct any inaccurate or incomplete information.
Deletion: Request the removal of your personal data, subject to certain exceptions.
Objection: Object to the processing of your data for specific purposes, such as direct marketing.
Withdrawal of Consent: Withdraw your consent for data processing at any time, where applicable.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience:

Essential Cookies: Necessary for the operation of our website and services.
Performance Cookies: Help us understand how visitors interact with our site by collecting anonymous data.
Functionality Cookies: Remember your preferences and settings to provide a personalized experience.
Advertising Cookies: Tailor advertisements to your interests based on your browsing behavior.

You can control the use of cookies through your browser settings, but disabling certain cookies may affect the functionality of our services.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data without parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. We will notify you of any significant changes by posting the new policy on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you have given clear consent for us to process your personal data for a specific purpose.
Contract: To fulfill our contractual obligations to you.
Legal Obligation: To comply with legal requirements.
Legitimate Interests: To pursue our legitimate business interests, provided your interests do not override them.

How to Exercise Your Rights

If you wish to exercise any of your rights regarding your personal data, please contact us through the designated channels provided on our website. We will respond to your request within a reasonable timeframe, in accordance with applicable laws.

Data Breach Notification

In the unlikely event of a data breach, we will notify affected individuals and relevant authorities as required by law. We will take all necessary measures to mitigate the impact of the breach and prevent future occurrences.

Third-Party Services

We may utilize third-party services for various functions, such as payment processing and data analysis. These third parties are obligated to protect your information and are restricted from using it for other purposes.

Feedback and Inquiries

We welcome your feedback and inquiries regarding our Privacy Policy. Your input helps us improve our data protection practices and better serve your needs.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.